Philosophy

At Canadian Science Publishing (CSP), we are committed to protecting the personal information of our clients gathered via the Canadian Science Publishing websites or by other means. The following text discloses our policies on what information is gathered, how it is protected, and how it might be used.

Website Usage

IP addresses are used to help diagnose problems with our server, administer our websites, and track usage of our site. Institutional IP addresses are associated with their institutions only, not with individuals. We track how often each page is visited, not what individuals are reading. This information helps us determine which parts of the site visitors find most valuable as well as how we can continually improve the services we provide.

Cookies

A “cookie” is a small data file that is automatically transferred from a website to the visitor’s computer. It allows the computer to be recognized by the website on return for another session and eases navigation through the website from one screen to another. We use cookies but do not collect any personal information about users, nor do we sell or make them available to other organizations.

Registration

Users who wish to receive FACETS news and updates are asked to input their email address in the sign-up field. Email addresses are kept on file (for how this information is used, see section on email lists).

Email

Authors, reviewers, and subscribers should expect to receive business correspondence by email regarding submissions, revisions, paper review and other editorial, production or subscription matters as part of the regular business relationship. Regular business correspondence is acceptable under CASL.

Email Lists

We ensure our email lists and campaigns are CASL compliant. We compile our email lists only through the following means: opt-in registrations on our website(s) (when a user indicates that they would like to receive newsletters, announcements or promotional material), and an opt-in mechanism during the manuscript submission process on our online peer-review system. Occasionally emails are gathered at exhibits and tradeshows, but only those who indicate that they wish to receive communications will be added to our contact lists.

Newsletters, announcements and other communications are sent only to those who have subscribed or indicated their preference to receive emails from us via an opt-in mechanism. You may unsubscribe from newsletters at any time by clicking UNSUBSCRIBE or you can remove your name from our mailing lists by contacting [email protected].

We do not sell or share our email lists with any third parties.

Credit Information Provided to CSP

Credit information obtained for direct purchases with CSP is not kept electronically. Clients are instructed NOT to send credit information by email. Credit information is obtained by phone or fax, recorded by hand on order forms, and blacked out after the order has been processed. Order forms with credit information, cheques, and money orders are kept in secured storage areas.

Surveys

CSP occasionally conducts online surveys. These surveys are completely voluntary and visitors to the site can choose to participate or not. We do not add the emails of participants to promotional or any other email lists without their explicit permission and emails are never shared with third parties.

Privacy Policies of Our Partners

CSP works with a number of partners who have their own privacy policies. Links to those partners are found throughout the CSP website. CSP is not responsible for the privacy policies of partnering organizations; interested parties should review the privacy policies of those sites.

Peer Review

CSP operates a blind peer-review process, where the identity of the referees is kept from the author whose work is being reviewed unless a referee chooses to identify him- or her-self. Peer review is conducted using the online system ScholarOne/Manuscript Central. Anyone submitting a manuscript for consideration should refer to ScholarOne’s privacy policy.

Technological Security

CSP has appropriate security measures in place to protect against the misuse, loss, or alteration of information that it has collected; however, no information transferred over the Internet is completely secure and, therefore, CSP cannot guarantee with 100% certainty the total security of information transmitted to it.

Contact Us About This Policy

If you have any questions or concerns about this policy, please contact our privacy custodian at:

Privacy Custodian

Canadian Science Publishing
1840 Woodward Drive, Suite 1
Ottawa ON K2C 0P7 Canada
Phone: 613-656-9846 ext. 265

Email: [email protected]